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"I was very, very, happy with the customer service from Blanca. For such a small order I was really impressed with her attention to the initial inquiry and follow-up. Be sure to tell her I said 'thank you very much'. Then when I got another follow up from your Controller, Becky...that really blew me away. No wonder your company is so successful. Any items I need in the future, you are my first and only call." -- Chris Coult, lobotomyroom.com
"I commend you Scott on your excellent service and support through this process once again. I look forward to spending many more budget dollars with you over the upcoming years!" -- Brett Cox, Wayland Baptist University
"I am writing to praise you and your customer service team for all the help you gave us with our Marantz 633. Remember, it was acting very strange after we installed it. So we sent the machine back to Marantz at your suggestion, and they agreed there was a problem and replaced the unit for us. Everything was smooth and fast and once more we are reminded about how much we enjoy doing business with you - and have enjoyed it for so many years." -- Charles Garrett, Stillpoint Media Services
"Hey Scott, I heard that Jeremy Duren bought a mixer from you the other day. Corey Tapley also told me about the amazing customer service he has every time he works with you. It's good to hear that people are having great experiences with ProAudio.com because of you. I just wanted to take some time and say thanks for taking care of every customer I send your way. I'm constantly hearing "Scott" this and "Scott" that...and it's always good! Thanks again!" -- Chris Rhodes, Missouri Baptist Convention
"My first phone call or email when I need anything related to audio or video equipment is to Barry Pike of ProAudio.com. He always helps me by knowing more about what I need than I do myself, and helping me find it. Of course, the price and speed of delivery is always the best, but it is his knowledge of the industry, and of my business that makes him the very best at what he does." -- Randy Adams, Adamsound, Inc.
"I have worked with Mark Bradford and ProAudio.com (Crouse-Kimzey) for my entire broadcast engineering career of 25+ years. Mark always has the solution for my broadcast equipment needs but more importantly to me, he and his staff have the utmost integrity in a business that has historically lacked in this area. I will continue to use ProAudio.com for the next 25 years of my career. Thank you Mark and ProAudio.com for being a part of our industry!" -- Duane Sedge, WBAP-KSCS Radio
"I go back a number of years when the company was only known as Crouse-Kimzey. Scott Price and I have always had a good rapport and Scott always seems to be there with the right answers. The sheer amount of manufacturers that ProAudio.com represents makes the company an indispensable source for us. I work some 25 miles from our Nation's Capital and quite a large amount of our work centers in this area. Even though ProAudio.com is deep in the heart of Texas, I do not shy away from placing orders from your company, as I found time and time again, that logistics does not get in the way. I look forward in the future, before I retire, to continue the business opportunity with ProAudio.com / Scott Price and others that make my job easier." -- Larry Brewer, Innovative Technologies, Inc.
"I have been a customer for several years now, and Gary Mann has always been extremely helpful and knowledgeable with every project I have done through ProAudio.com. I look forward to getting the continued service in the future!" -- Myles Foreman, Invisible Sound Systems
"Whenever I need a quick price or stock check, Matt takes care of me immediately. His email responses are almost instantaneous!" -- Kirk Johns, Freeman Audio Visual Solutions, Inc.
"Thank you so much, Scott! As always, you're a trooper to come through for us at the drop of a hat!" -- Dave Dunning, Six Flags Over Texas
Well, everything is up and running and has been for several months. I'd like to thank you for everything, I could not have done it without you. We had our first baptism last month and that ceiling mic you suggested for our baptismal was amazing! You could actually hear the water splash! Everyone at the church thinks I am an audio genius now. I have had a few visitors from other churches ask me how I did everything on the budget I had and I told them 'Proaudio.com, ask for Gary'. -- Jeff Dillard, Frierson Baptist Church
"I wanted to pass on a bunch of great words for Kevin Lorensen. He's been handling the orders for HearingLoop NW, a rapidly growing assistive listening system company in Washington State. Kevin does a great job for me tracking down equipment and expediting orders. I have an order with him now that I have to have by Wednesday or it is pointless. He is making it happen. Give him a good "atta way" and buy him a cup of coffee. He's doing you a great job." -- P. Spencer Norby, HearingLoop NW
"I have been dealing with Barry Pike and ProAudio.com for many years. They have always done what they said they would do. Bad product, defective, damaged on delivery, customer did not like it - they have always made this right. Barry is very knowledgeable about his products, gives good advice and is a very pleasant person to deal with. He and I have become good friends over the years. I would highly recommend ProAudio.com to end users and re-sellers." -- Bruce LeBlanc, LeBlanc Allstate Agency, Inc.
"Crawford Broadcasting Company has been dealing with Crouse-Kimzey / ProAudio.com since I started with the company in 1984. We have enjoyed an excellent relationship as well as very competitive pricing and the best customer service in the industry. Our account rep for the past few years, Bill Wallace, has been the best, working hard on our behalf in matters large and small. As a result, I have never hesitated to refer friends, colleagues and even manufacturers." -- W.C. Alexander, Crawford Broadcasting Company
"To put it simply, Scott from ProAudio.com is a king! I have never experienced this level of service and genuine care before. I'd recommend Scott and this company to ANYONE." -- Christie Desfontaine, The Arrows Band
"When dealing with pro audio gear and how quickly things morph, change, and improvements are made, it's important to have someone you can totally trust! I've found that through Barry Pike at ProAudio.com. He is the man! I not only call him for my pro audio needs, but can always, (and I mean always), trust his advice! Over the years we've been doing business, I've had the opportunity to introduce many people to ProAudio,com, and I don't worry about giving them a questionable lead. Sometimes when you give a lead, you end up hoping and praying that it will work out and that the company will treat your friends right. Never, have I doubted! Barry in particular, is always kind, responsive, informed, wise and will always give me the best price anywhere. When we built our new church facility, he was able to save us thousands of dollars, keeping us well within our budget, enabling us to do more with the funds we had available. I don't recommend anyone else for your pro audio needs! Go to ProAudio.com, ask for Barry, you won't go wrong!" -- Steve Mathews, Fountain City Wesleyan Church
"My experience with Bill Wallace and ProAudio.com has always been a great one. I've been purchasing products from them since 2007. Their prices are consistently great, shipping is very fast and Bill's service is excellent. I would definitely recommend them!" -- Steve Stewart, Sight & Sound Ministries
"I could go on and on about Mark Bradford. I met him over the phone on my second day on the job as KTCU Engineer. That was 30 years ago and he is still the first person I call when I need to buy something for broadcast. He is the most honest and genuine person that I have met in broadcast sales. He will work just as hard tracking down some goofy $5.00 part as he will to get the particulars on a $15,000 console. If he says he's going to call you back with an answer, he will call you back. Count on it. You don't have to call him back and remind him what it was he was supposed to do. He does not drop the ball. All of us are human and when Mark does make a mistake, he takes the blame and then he makes it right. That is all I need in a broadcast sales rep." -- David Green, Texas Christian University (KTCU-FM)
"The Hills Church of Christ has been using ProAudio.com for many years and we have been very pleased with the
level of service and product knowledge that Gary Mann has provided. I am sure there are many companies
that can provide mics, audio equipment, speakers, wires and connectors but, what keeps us coming back is
the quality of service, excellent pricing and a great relationship." -- Andy Fambrough, The Hills Church of Christ
"ProAudio.com is one of my favorite companies to deal with. The salespeople have always found what I needed when I needed it. They are very helpful and almost always have the best price. My equipment is always delivered quickly and on the rare occasion something is not immediately available, I am told up front. Whether I'm building a new radio station, installing a sound system in a church or needing something for my mastering studio, ProAudio.com is ready to deliver what I need. Thank you ProAudio.com for your commitment to service!" -- Bob VanProyen, Technical Services / RSVP Mastering
Scott Price and ProAudio.com are true professionals in every sense of the word. My current project has been a major undertaking and Scott has been there from the beginning... late 2009! I am writing this in October of 2011! Scott has tirelessly put together spreadsheets detailing product availability, pricing, and discontinued/replaced products several times over the last couple of years. I don't know what I would have done without Scott Price and ProAudio.com! -- Marshall Koontz, Marshall's Music
"I've known and dealt with Gary Mann since 1989 while I was a manager with Marti Electronics dealing through Crouse-Kimzey and now as owner of my own company. Gary has provided a wealth of information from his in-depth knowledge of the broadcast and pro-audio industries that facilitated my startup. That relationship continues. When I have an idea for a new product or service I call Gary and bounce the idea off him and get a quote for the equipment needed. He's one of those rare go-to guys that's always there backed by a company with great breadth of product. And If Crouse-Kimzey / ProAudio.com doesn't carry what I'm looking for, Gary always has a recommendation as to who does. So Gary and Crouse not only sell equipment but function as valuable consultants for me and APAD Digital Recordings." -- Steve Jones, APAD Digital Recordings
"My experience with you guys has been amazing! My sales rep Matt Loria is ALWAYS on the ball and gets me my product quick. Thanks for all you do to help my business grow!" -- Gary Lankford, Heavy G Productions
"I've been a ProAudio.com customer since the mid-90s when it was Crouse-Kimzey. EVERY TIME I need input regarding a sound or video project, I can trust my rep, Scott Price, to direct me to the latest and best to get the job done. I'm always given a variety of options and price ranges. ProAudio.com is very price competitive and provides excellent service. I've also directed other friends to ProAudio.com and continue to highly recommend them!" -- Jeff Blackwell, Blackwell Communications
"I have friends all through the broadcasting business, and working with everyone provides a great deal of satisfaction and even fun at times, but I've seldom had a better relationship than the one I have with all of you folks at Crouse-Kimzey. I've sent many of my associates at other stations your way to purchase items they need. I've even referred C-K a time or two to my church building and infrastructure committee when they have electronic projects going on there." -- Art Reis, Crawford Broadcasting Company
"As the audio visual manager for a pediatric orthopedic hospital in Dallas, I am presented with numerous challenges to provide the most efficient and effective resources to accomplish a given task. Barry Pike has always been a reliable technical resource to help with the research, availability, and pricing for each of these assignments. I look forward to many more productive years of service from ProAudio.com." -- Dodd Williams, Texas Scottish Rite Hospital for Children
"ProAudio.com gives home/project studio customers the same great service as large, professional studios. These guys ROCK!" -- Brandon McWhorter, Elegant Accents
"Scott Price has been an incredible sales rep for us here at Lake Pointe Church in Texas. We have years of history and he has always come through for us! Great job ProAudio.com!" -- Damon Faulk, Lake Point Baptist Church
"I have been buying stuff from Crouse-Kimzey since they were in Ft. Worth off Montgomery. Man, that was a long time ago. Barry and all of the folks at Crouse go above and beyond to help me be successful. I can't tell you how many times I have called Barry and described something I need and then he calls me a couple of days later with suggested solutions. I consider all the folks at Crouse my friends... personal friends, not just business associates." -- Doug Watson, Motor Racing Network
"The wireless microphone system that you recommended to us preformed beyond our wildest expectations. We were able to hear our sideline reporter from up to 450 ft away, and it could have been longer because he was inside of a building for the last 20 ft. The sound quality is great, and it is very easy to use once we obtained a basic understanding of it. Thank you so much for bearing with me through the process, and thanks for recommending a great product to us." -- Zach Lind
"The new mixer bag arrived yesterday, and it is exactly what is needed. I can't thank you enough for sorting out the 'mixer up' and seeing that the bag arrived so quickly after our talk. I will most likely never have to order from ProAudio.com again, but it was nice to be treated as though I were an important customer. Almost anyone can sell a product, but not everyone understands what service means." -- Jean Laws
"I love ProAudio.com. They sell great equipment, at great prices. But most importantly their customer service is amazing. They have one person that deals with your specific order; if you have an issue, you can call and talk with that person. It's a level of customer service that is hard to come by these days." -- Tuck Hanson
"I just wanted to send a quick note letting you know about the incredibly wonderful service I just received from Matt Loria in your office. I live in the DFW Metroplex & am a 'late shopper' for a very particular gift that my 20-year old son requested, as he happens to be an audio freak in the making. It's nothing bizarre, just a set of Sennheiser headphones; but Matt went way above & beyond to help me get them here by the time I need them AND without losing the sale to a competitive dealer! I've worked in service roles all of my adult life so bad service is easy to spot; but GREAT service is a breath of fresh air. Thank you SO much, Matt!!!" -- Stephanie McGehee
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